Author Archives: Elizabeth Doty

About Elizabeth Doty

Elizabeth Doty is a facilitator, author and coach with 25 years’ experience helping leaders mobilize positive momentum through commitment, collaboration and action. She writes and studies about how companies can improve their ability to keep the commitments that attract talent, retain customers, enable execution and build public trust. Her book, The Compromise Trap , helps leaders act with courage and shift the momentum in their organizations.

5 Moments When Saying No May Be Your Best Strategy

Over the years, I have noticed a pattern with leaders on the rise. Under pressure, it sometimes feels as though they have no choice but to say “yes” — to a request, a strategy, a promotion, or a demand — … Continue reading

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Want Better Communication? Focus on the Listening Part.

“I used to be the answer man. Now I’ve learned to listen. It is amazing what you learn when you open your mind,” said Gary, chief financial officer of a U.S. firm. As Gary explains, listening is a very powerful … Continue reading

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Dysfunctional Momentum can Undermine Your Company’s Values

I was recently struck that Volkswagen’s goal has been to be the #1 car company in the world. This was also Toyota’s goal in the period before its recalls in 2010. Countrywide had a similar goal during the mortgage boom.It … Continue reading

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Why Leaders Need to Ask, “Is that a Promise?”

In today’s complex organizations, where managers must rely on others to take initiative and be accountable, one honest commitment is more valuable than all the lip service in the world. Yet many leaders are surprisingly sloppy when it comes to … Continue reading

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Leading Teams through Change at the Speed of Business

Hello, friends, Several years ago, I was musing with one of my clients about organizational change when he offered a perspective that was so self-evident, it completely reframed how I think about leading change. My client (I’ll call him Dave) … Continue reading

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Integrity is Free

There is an old saying in the operations world, that “quality is free.” Specifically, quality gurus such as Philip Crosby, W. Edwards Deming and Joseph Juran found that investments in improving product or service quality more than paid for themselves, … Continue reading

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Does Your Company Keep Its Promises?

Hello, friends. I wanted to share a quick update and a new article in strategy+business As many of you know, for the past two years, I have been exploring the question: How does a business keep a promise?     As companies become … Continue reading

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How Do I Mobilize Momentum?

Leaders often struggle to mobilize their teams. “Don’t they get it? Their jobs and the future of the business are at stake. How do I get them to care?” Momentum is a spark. And a push. It’s commitment that attracts … Continue reading

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What is an Upward Spiral?

In September, 2011, Starbucks CEO Howard Schultz wrote in his Letter to America, “Yours is the voice that can help ignite the contagious upward spiral of confidence that our country desperately needs.” He continued,“We must be catalysts for change… waiting for … Continue reading

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The Risks of Over-reaching

In How the Mighty Fall, And Why Some Companies Never Given In, Jim Collins asks: How do once-great companies fall into decline? Amazingly, the answer was not complacency. In fact they found that over-reaching is far more likely to tip a … Continue reading

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